The 2010 Private SaaS Vendors Benchmarking Report breaks out comprehensive financial and operating benchmarks for private SaaS vendors with 2009 revenues under $10M and between $10M & $50M. With 150 detailed benchmarks, the Private SaaS Benchmarking Report covers critical operating measures such as CMRR (contracted monthly recurring revenues) for the last month of the fiscal year, net new customers, customer acquisition costs, customer maintenance costs, average deal sizes, customer renewal rates by number of customers and by dollar rate of renewal, as well as hosting expenses.

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The BridgeGroup recently surveyed 115 North American technology companies with a special focus on SaaS inside sales metrics and sales compensation for SaaS companies. The report covers SaaS benchmarks like organization size, average sale price, quotas and comp, hunting vs. farming, trial conversion, and even calls per day. The report is free, but does require registration.

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Success. Success. Failure. Success. Failure.

That’s it, that’s my story. It’s been my heartbeat. I’m a Serial Entrepreneur with a 60% track record, which is comforting, except that I’m coming off my latest failure at Helpstream. 60% is way in excess of what most any VC ever gets….

I am fond of saying you learn a lot more from failure than success. Call it a consolation prize, but I do learn a lot from the failures, though I also learn from the successes. Since I am just off a Failure, clearly I have not yet amassed enough learnings to have a perfect picture of how to navigate the treacherous waters a startup sails on to success. Hence there are new learnings to be discussed. The Helpstream Learnings Series

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