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Industry Research & Trends Archive

SaaS Benchmarks | Financial & Operating Benchmark Survey

By OPEXEngine at www.opexengine.com

The 2010 Private SaaS Vendors Benchmarking Report breaks out comprehensive financial and operating benchmarks for private SaaS vendors with 2009 revenues under $10M and between $10M & $50M. With 150 detailed benchmarks, the Private SaaS Benchmarking Report covers critical operating measures such as CMRR (contracted monthly recurring revenues) for the last month of the fiscal year, net new customers, customer acquisition costs, customer maintenance costs, average deal sizes, customer renewal rates by number of customers and by dollar rate of renewal, as well as hosting expenses.

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Submitted on March 8, 2011

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SaaS Inside Sales Compensation & Metrics Benchmarks

By The Bridge Group at http://www.bridgegroupinc.com/

The BridgeGroup recently surveyed 115 North American technology companies with a special focus on SaaS inside sales metrics and sales compensation for SaaS companies. The report covers SaaS benchmarks like organization size, average sale price, quotas and comp, hunting vs. farming, trial conversion, and even calls per day. The report is free, but does require registration.

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Submitted on December 7, 2010

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Periodic Table of Inside Sales Metrics

By Trish Bertuzzi at Inside Sales Experts

The Periodic Table is a summary sheet based on data collected from The Bridge Group, Inc.’s Inside Sales and Lead Gen Metrics & Compensation reports. The reports are the result of surveys with 125 technology companies in North America.

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Submitted on May 19, 2010

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Key Competitive Battlefields in the Clouds in 2010

By Jeff Kaplan at Think IT Services

As the new year and decade get underway, here are a few of the areas of the cloud computing market which I think will be important competitive battlefields for established and emerging players

1) Collaboration Wars

2) Business-Oriented Social Networks

3) Platforms-as-a-Service Wars

4) Cloud Governance…

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Submitted on April 11, 2010

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